shipping policy
Shipping Policy
Welcome to Lawenza ✨
At Lawenza, we are committed to delivering your jewellery safely and on time. Please read our shipping policy carefully before placing your order.
1. Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or holidays may require additional processing time.
2. Delivery Time
Delivery times may vary depending on your location and courier service availability. Estimated delivery times are provided for guidance only and are not guaranteed.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout. We may offer free shipping promotions on selected orders or collections.
4. Order Tracking
Once your order has been shipped, tracking information will be provided where available.
5. Delayed or Lost Orders
Lawenza is not responsible for delays caused by courier companies, weather conditions, customs, or unforeseen circumstances.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Lawenza is not responsible for orders shipped to incorrect addresses provided by customers.
7. Contact Us
If you have any questions regarding shipping or delivery, please contact Lawenza customer support.