Shipping policy
Thank you for shopping with us! We are committed to delivering your jewelry safely and on time. Please read our shipping policy carefully.
📦 Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays.
During high-demand periods (sales, holidays), processing times may be slightly extended.
đźšš Shipping Time
Once your order is shipped, delivery typically takes:
-
Domestic Orders: 3–7 business days
-
International Orders: 7–15 business days (depending on destination)
Delivery times may vary due to courier delays, weather conditions, or customs clearance.
đź’Ž Shipping Charges
-
Shipping charges (if applicable) are calculated at checkout.
-
We may offer free shipping on selected products or minimum order values (as mentioned on the website).
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your package.
🏠Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
đź’” Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us within 24–48 hours of delivery with photos (if applicable). We will assist you as quickly as possible.
📞 Contact Us
If you have any questions regarding shipping, feel free to contact us at:
lawenzaofficial@gmail.com